Job Title: RAC Front Control Desk Staff

Location: Ft. Worth, TX

Job Type: Part-Time / Non-Exempt

Department: Recreation and Aerobics Center

Reports To: RAC Asst. Director

Date: 11/7/2025 Last Revision

Standard of Christian Commitment

The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message.

Southwestern Seminary, an entity of the Southern Baptist Convention, is a confessional institution. While the Seminary serves the larger evangelical Christian community, employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context.

Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment.

Job Description

Job Summary

The RAC Control Desk Personnel duties and responsibilities consist of assisting RAC leadership in the oversight of the gym’s day-to-day operations and care. The RAC Control Desk Personnel will be responsible for assisting RAC leadership in organizing, executing, and promoting of all RAC activities.

Key Responsibilities

• Welcome and orient visitors to the RAC and SWBTS campus, explain facility guidelines, and encourage involvement in recreational activities.

• Oversee the safe use of the gym, weight room, aerobics room, and all areas managed by the RAC and enforces RAC rules and regulations in order to maintain and ensure safety for all RAC users.

• Monitor RAC events, promptly report any safety concerns or incidents to the RAC leadership, and if necessary, engage in conversation to handle disputes and/or politely enforce campus/RAC policies.

• Support the RAC leadership in organizing, leading, and promoting all RAC-sponsored programs and activities.

• Provide excellent customer service. Primarily by helping answer and monitor the RAC email, phone, and calendar.

• Communicate effectively with instructors, referees, or others and provide support as needed for their activities and classes.

• Handles and processes sales of RAC’s concessions, memberships, and/or rentals.

• Assist with cleaning, organizing, and inventorying RAC facilities and supplies.

• Perform additional duties as assigned, in alignment with the needs of the facility and area of responsibility.

Qualifications and Skills

• High school education completion required,

• Experience in principles, procedures of recreational & sport activities required.

• Excellent written and verbal communication skills and the ability to clearly and simply articulate the value propositions of SWBTS.

• Exemplary social skills with an ability to be a part of and contribute to a collaborative team and demonstrate love and appreciation for cross-cultural interaction.

• Exhibits a strong work ethic, personal initiative, and reliability, effectively managing multiple tasks with attention to detail while contributing positively as a team member.

• Proficiency with Microsoft Office Suite; experience with higher gym related software preferred.

• Ability to demonstrate safe use as well as proper techniques of weight equipment required.

• Ability to handle cash with accuracy and integrity.

Physical Requirements

• Ability to sit and stand for extended periods of time and move about to the office to interact with other staff members.

• Ability to use a computer and near-visual acuity in reading written documents and statistical data.

• Exchanges information by telephone, computer, in writing and in person.

• Ability to traverse campus for meetings and talk to groups while doing so.

• Heavy Lifting - Occasionally transports 40-45lbs of parts and equipment across short distances by various means (e.g., carrying by hand, cart, golf cart) to accomplish tasks.

• Ability to work inside and outside and withstand the heat and cold of the north Texas climate.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Southwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.

About Southwestern Baptist Theological Seminary

Southwestern Baptist Theological Seminary, established in 1908 under the visionary leadership of B.H. Carroll, was born out of the urgent need for trained ministers in America’s rapidly growing Southwest. Initially part of Baylor University, the seminary became an independent institution in Waco before relocating to Fort Worth in 1910. Carroll’s unwavering commitment to orthodoxy, gospel-centered education, and the Great Commission shaped the seminary’s mission. Training God-called men and women for ministry, Southwestern has an expansive academic program training pastors, missionaries, and ministry leaders in theology, missions, evangelism, music and worship, and education. Today, it stands as a beacon of faithfulness, equipping generations to serve Christ’s church globally.