Position Title: Event Support Staff

Department: Office of Events Management

Date Prepared: July 2020

FLSA Status: Hourly

Part Time

Standard of Christian Commitment

The divine mission of the Seminary mandates that all personnel must demonstrate a commitment to the purposes of the Seminary. Every employee shall be an active member of a local church of believers in Jesus Christ as Lord and Savior. It is expected that conduct becoming a follower of Jesus Christ will be portrayed in the community.

Job Summary:

The Support Staff employee has the responsibility to setup for internal and external events at the Riley Center. He or she is also responsible for the custodial needs and cleanliness of the public areas of the Riley Center (e.g., lobby areas, elevators, banquet areas, offices, and conference rooms). This position is labor-intensive. Applicants should have a flexible schedule being able to work days, evenings, weekends, and holidays up to 28 hours per week. This position will be under the supervision of the Director of the Offices of Events Management.

Essential Job Functions / Responsibilities

• Demonstrate a Spirit of Service—We are relationship focused and are here to serve with enthusiasm. We are driven to exceed expectations by listening, leading, solving problems, and over-delivering what we promise.

• Pursue Excellence—We passionately do all things to honor Christ and to demonstrate the utmost hospitality. Quality permeates all that we do.

• Act with Integrity—Our relationships are founded on honesty, trust, respect, and humility. Teamwork is punctuated by transparent communication and flexibility.

• Practice and Advance Stewardship—We preserve our property and resources and optimize profitability, acknowledging the sacrificial gifts from churches and ministry partners that undergird us.

• Responsible for setting up nontechnical equipment and furniture for events hosted at the Seminary

• Maintaining a thorough inventory of all event supplies, relevant storage areas, and distributing equipment, furniture, and décor to optimize event preparation efficiency

• Responsible to keep the following areas clean and tidy: lobby areas, elevators, banquet areas, offices, and conference rooms

• Articulate, maintain, and facilitate the highest standards of service and hospitality

• Comply with all safety, security, and cleanliness policies in accordance with Riley Center standards

• Partner with other OEM managers and staff to accomplish OEM-wide initiatives

• Perform other related duties as assigned and specific to area of responsibility

Skills / Requirements

• Conduct oneself confidently and courteously

• Excellent verbal and written communication skills

• Exhibit exemplary social skills and ensure considerate interactions with all members and guests

• Must enjoy interacting with a diverse group of people from all backgrounds and age groups

• Exhibit a humble, patient, and collaborative spirit in order to create a healthy and vibrant work culture for the staff

• Possess a strong work ethic and initiative

• Ability to multi-task, pay attention to detail, and be a team player

• Expectation to strive for personal and professional growth in leadership and general ministry effectiveness

• Exhibit good listening skills to avoid miscommunication

• Excellent customer service skills

• Demonstrate aptitude in decision-making and problem-solving

• Maintain a flexible schedule – ability to work sustained and irregular hours, that may vary due to functions, including day, evening, weekends, and holidays

• Self-starter with demonstrated initiative and creativity

• Proficiency in Microsoft Office suite preferred

• Attention to detail

• Ability to remain calm under pressure

Qualifications / Education:

• High School Diploma or GED

• Experience in setting up for events not required but helpful

• Successful completion of background check, MVR, and credit check may be required.

Supervision:

• This position does not have any supervisory responsibilities

• Will report to the Event Management Supervisor and Riley Center General Manager.

Decision-Making Responsibilities:

• Limited; setting up for events

Exposure to Confidential Information

• Yes

Physical Requirements

• Physical able to sit and stand for long periods of time

• Able to attend meetings on site

• Able to bend and/or stoop

• Able to climb and lift up to 50-100 pounds to perform tasks that may be assigned in the course of operations

• Must be able to carry up to 50-100 pounds of parts and equipment

• Must be able to perform overhead reaching, bending, stooping, twisting, and kneeling

• Must be able to climb ladders

• While performing the duties of this job, the employee is regularly required to talk and hear

• Frequently required to sit and reach with hands and arms

• Labor-intensive position

• Visual acuity to perform tasks safely and effectively